Shipping & Delivery
How will my items be delivered?
We ship all items with the Spanish post (Correos) or DHL directly to you from our warehouse in Ibiza (Spain). We exclusively send by insured and registered mail.
The costs can be seen below.
EU 20 € Free Delivery for orders over 200€
International 30 € Free Delivery for orders over 500€
How long will it take to get my order?
After receipt of your payment, your order will be shipped within 2 days. The delivery time from Ibiza is approximately 5 – 10 business days.
How can I track my order status?
All of our orders will be sent by Spanish post (Signed for). Once your order is shipped you will receive an email confirmation with the corresponding tracking number. You can check the status of your order on the website of the Spanish post www.correos.es or www.dhl.com.
The delivery time is exceeded without my order has arrived. What can I do?
After the shipping you will receive a shipping confirmation, this will include your tracking number and a link to the website of the Spanish Post or DHL. Here you can check the status of your order. For questions, please feel free to contact us directly.
Do I have to pay duty and import charges??
Please note that for shipments to non-EU countries (eg Switzerland, USA, Canada, Australia, etc.) import and duty charges for the recipient may apply.
No Customs Duties to be paid for shipments within the EU.